Wed April 29, 2026

Time/Location

Session

6:00AM-7:00AM

Morning Wake Up Walk

8:00AM-9:00AM
Wassaja Ballroom

Registration

9:00AM-9:10AM
Wassaja Ballroom

General Conference Start and Opening Remarks

9:10AM-9:40AM
Wassaja Ballroom

New Members Welcome & Sponsor Introductions

9:40AM-10:15AM
Wassaja Ballroom

iGo Update

10:15AM-10:40AM
Wassaja Ballroom

BREAK

10:40AM-12:00PM
102

Experience MasterMind

Designed for guests new to iGo Conferences: get personalized ideas and advice from industry insiders Jerry Linkhorn and Dan Deist. Plus, walk away with new ways to:

• Get more inspections from agents you already work with
• Add more agents into your network
• Increase company revenue and grow your company

10:40AM-12:00PM
103

Breakout Session: iGo Secrets to Success (Essential for New Platinum Members)

Getting the most out of iGo starts with understanding how the system works. This session is designed specifically for those who want to quickly get up to speed on the basics and start applying the tools, frameworks, and language used across the groups. (Great for new Platinum Members)

We’ll walk through the core concepts that drive conversations, decision-making, and benchmarking inside iGo so you can participate confidently and start implementing immediately.

In this session, we’ll cover:

• Key formulas used to measure performance and growth
• Essential terminology you’ll hear throughout the groups
• Where to find key information inside iGo resources and materials
• The core basics every member should understand early on

10:40AM-11:30AM
104

Breakout Session: The Next Version of Your Business: Scaling Without Breaking What’s Working

Most inspection company owners aren’t trying to start anymore, they’re trying to evolve. But growth brings a real tension: how do you scale the business without breaking the systems, culture, and reputation that got you here?

This session explores how owners move from a stable company to the next version of the business without creating chaos in the process. We’ll look at the common crossroads many companies hit between 1-5 inspectors, where the question becomes: scale up, or tighten margins first?

We’ll cover:

• When to expand vs. optimize: knowing whether growth or refinement should be your next move
• Signs your systems are lagging behind revenue: the operational cracks that appear as companies grow
• Identifying the constraint: is the bottleneck the owner, operations, marketing, or hiring?
• Avoiding the accidental ceiling: preventing the hidden limits that stop companies from scaling

If you feel caught between maintaining what’s working and building what’s next, this session will help you identify the constraint and chart the next stage of your company’s growth.

10:40AM-11:30AM
105

Breakout Session: Capacity Planning: Avoiding Feast-or-Famine Scheduling

Too many inspection companies swing between being overwhelmed with bookings and scrambling to fill the schedule. Without a clear capacity plan, it’s easy to end up with seasonal overstaffing, under-utilized inspectors, and unpredictable revenue.

This session breaks down how growing companies create a predictable scheduling system that keeps inspectors productive without burning out the team. You’ll learn how to spot capacity problems early and plan hiring, scheduling, and staffing decisions around real demand.

We’ll address common challenges, including:

• Seasonal overstaffing
• Under-utilized inspectors
• Booking gaps
• Poor forecasting

You’ll also walk away with practical tools, including:

• A rolling 90-day forecast model
• Hiring timing math
• CSR scheduling tactics that maximize daily inspector utilization

If your schedule regularly swings between feast and famine, this session will show you how to build a smarter capacity plan and keep your team consistently productive.

11:30AM-1:30PM
Wassaja Ballroom

LUNCH

1:30PM-2:30PM
102

Breakout Session: Revenue Is Up… So Where’s the Profit? The Real Math Behind Inspection Margins

Revenue is up for many inspection companies, but profit isn’t always following. As businesses grow, small pricing gaps, rising admin costs, and inefficient staffing decisions can quietly erode margins.

This fast-paced, data-driven session breaks down where inspection companies are actually making money and where they’re losing it. Using anonymous benchmark data compiled from inspection company groups, we’ll look at the real numbers behind profitable operations and the decisions that drive them.

We’ll cover:

• Pricing power in shifting markets
• Cost creep in payroll + admin
• Revenue per inspector vs. utilization
• When to add vs. replace staff
• Commercial as a margin stabilizer

If revenue is growing but profits feel tighter than they should, this session will show you where the margin is hiding and how to capture more of it.

1:30PM-2:30PM
103

Breakout Session: Inspector Recruiting Playbook: Hiring Before You’re Desperate

Hiring great inspectors is one of the biggest growth challenges for inspection companies, and waiting until you’re desperate almost always leads to a bad hire. The solution is building a recruiting system before you actually need the next inspector.

We’ll cover:

• Where strong candidates actually come from
• Compensation models that attract A-players
• Paid training vs. sink-or-swim
• Red flags during ride-alongs

1:30PM-2:30PM
104

Breakout Session: Office Efficiency: Fixing the Bottlenecks You Can’t See

As inspection companies grow, office strain grows with them. More calls, more scheduling complexity, and more pressure on your team can quietly create bottlenecks that cost you bookings and revenue.

We’ll cover:

• CSR scorecards
• Scheduling efficiency
• Missed call tracking
• Conversion rate optimization
• When to hire an operations manager

If your office feels busy but growth still feels harder than it should, this session will help you identify and eliminate the bottlenecks holding your business back.

1:30PM-2:30PM
105

Breakout Session: Agent Presentation Bootcamp: How to Give Great Presentations That Get Results

Agent presentations are one of the most powerful ways to build referral partnerships and grow your inspection business, but most inspectors either struggle to get them or miss opportunities when they do.

How to get the presentation:

• Proven strategies for getting invited to Realtor offices and team meetings
• Simple outreach scripts that open doors with brokers and team leaders
• How to position your presentation so agents actually want you there

How to crush the presentation:

• The structure of a high-impact Realtor presentation
• What agents actually care about (and what they tune out)
• How to communicate your value in minutes, not slides
• Techniques that turn a presentation into ongoing referrals

2:30PM-3:00PM
Wassaja Ballroom

BREAK

3:00PM-4:00PM
102

Breakout Session: From Technician to Leader: Building a Management Layer That Actually Works

As inspection companies grow, the owner can’t stay the hub for every decision, question, and problem. Building a management layer is often the next step, but doing it wrong can create confusion, resentment, or lost productivity.

We’ll cover:

• When to create an inspector manager
• How to train for leadership vs. production
• Compensation models for field leaders
• Avoiding resentment from top producers
• What not to delegate

3:00PM-4:00PM
103

Breakout Session: Building a Commercial Division That Doesn’t Distract From Residential

Commercial inspections can be a major growth opportunity, but many companies struggle to pursue them without disrupting their core residential business. Done right, commercial can add stability and higher margins. Done poorly, it can create scheduling chaos and distract from your primary revenue stream.

We’ll cover:

• When to launch commercial
• Training pathways
• Pricing mistakes
• Marketing positioning
• Scheduling conflicts

If you’re considering adding commercial inspections, or want to improve how your current commercial work fits into the business, this session will help you do it without losing focus on what already works.

3:00PM-4:00PM
104

Breakout Session: Pricing Strategy in a Competitive Market

Many inspection companies lower prices without realizing the long-term impact on profitability and positioning. Strong companies don’t just compete on price, they compete on value.

We’ll cover:

• When and how to raise prices
• Tiered pricing models
• Bundling add-ons (pest, sewer, pool)
• How to sell value confidently
• Scripts for pushback

3:00PM-4:00PM
105

Breakout Session: Marketing Beyond Agents: Diversifying Your Lead Sources

Many inspection companies rely heavily on agent referrals, but that dependence can become a real vulnerability when markets shift. The most resilient companies build multiple lead sources so business stays steady regardless of changes in the real estate cycle.

We’ll cover:

• Google review flywheel strategy
• Direct-to-consumer positioning
• Builder relationships
• Social proof automation
• Paid vs. organic ROI comparisons

4:00PM-5:30PM
Wassaja Ballroom

Sponsor Happy Hour

4:15PM-5:15PM

HI Ladies

5:45AM-6:30PM

Shuttles begin to Fort McDowell Adventures

6:30PM-9:30PM

Fort McDowell Adventures Dinner & Entertainment

Address: 14803 N. Hiawatha Hood Rd., Fort McDowell, AZ 85264